Rented tux for my son for his prom. People were very friendly. We ended up renting the Michael Kors Ultra Slim Tux, which because it was Michael Kors, it's cost was much more than the regular "run of the mill" tux, but since it was designer brand I didn't mind. However...only the jacket was actually Michael Kors
This is the oldest operating business in Jacksonville, North Carolina. I met the owner the day I had to get fitted for a tuxedo for a photoshoot and he was well versed and as professional as they come. Very thorough with measurements and just an all around good guy. This store is classy and deserves to be checked out.
Horribly disappointing experience. Paid a lot of money for a suit and was reassured at least three times that once it was altered it would fit perfect and to not even worry about how big it was at first. Went back after the alterations and it was like nothing was fixed! The pants were so baggy they looked down right horrible and unprofessional I can't imagine anyone would wear a suit that unfitted. They looked like parachute pants. The staff refused to make any further alterations claiming "it wasn't possible" and would not do anything to fix it even after I spent so much money at that store, I was and still am appalled they let me walk out with a suit that bad. I took it to a local tailor who immediately fixed and corrected everything Margolis staff claimed couldn't be done. I would never go back to this store and deal with the incompetent staff again.
So I had to get a suit last minute and I walked into here with 30 mins to close. Told him what I wanted and was very helpful. Was so pleased with my measurements and service. I walked out with a new suit in 15 mins. Best place around!
The worst customer service I have ever received. The gentleman who owns this store is beyond rude. Have of the things didn't fit. And his man is beyond rude. Clothing arrives late, and have never been treated so badly in my life. Save yourself a terrible day and the frustration of dealing with an old man who should be put in nursing home.
Margolis Men S Store is a US Department Store based in Jacksonville, North Carolina. Margolis Men S Store is located at 1140 Western Blvd, Jacksonville, NC 28546, USA.
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