Polite and knowledgeable staff, nice visit
My experience at gamestop was completely unsatisfactory. I have been coming to this gamestop since I was a kid and all my visits have been absolutely awesome, the staff was just incredible with helping me. But, I reserved the game dying light over a year ago. And ever since then it's been pushed back over and over again. Later on I received a call from gamestop informing me that dying light has been completely taken off the PS3 console, and that I could come back in and receive a refund or transfer to a different console. I went in and spoke to a gentleman that told me I would not be able to receive a full refund if I didn't have the receipt. Keep in mind it has been well over a year and that receipt is the last thing on my list. The employee told me he could give a store credit or he could transfer the funds to a new game. So I tried to make up my mind as to what I should preorder. What made me very unhappy and the reason why I will not be returning to this gamestop is because the employee began to rush me and said that I need to make a decision. Very disappointed in my visit to this gamestop.
Thank you so much to Jonathan for all your help and to store manger Will! You guys are great!
great Customer service. Fast , helpful, and knowledgeable
One of the best places to purchase cheap, used, or new games & consoles. And also PC's.
Gamestop Prestige is a US Electronics Store based in Jacksonville, North Carolina. Gamestop Prestige is located at 1335 Western Blvd, Jacksonville, NC 28546, USA.
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