Both times I have used Alan's, they have been fair and honest. Work was always done when promised and was cheaper than expected. They will always be my first choice for any work I am not capable of doing myself.
I just moved to the area from Pittsburgh and wasn't sure where to take my truck. I've had nothing but bad luck with it over the last 6 months and everywhere I took it up north, cost me an arm and a leg. I read the reviews, took a shot and I am glad I did. I gave them all my issues and told them I had 2k and told them to fix what was wrong and to go looking for any problems. They could have easily taken me for all that money but they didn't. They called and told me what needed to be fixed, and it was less than a 1/8 of what I budgeted. The exhaust was the only thing they couldn't fix and referred me to a guy name Ron. He's a character but just like Allen's garage, was honest! About a month later my truck had another issue. I called them up and not only did they remember me, they took care of me again for a fraction of what I though it was going to be. In a world where everyone seems to be looking out for themselves, they are good people, definitely worth taking your vehicles to. I don't write reviews but didn't know how else to thank them.
Great service and honest mechanic!!!!! I will not take my car to anyone but Allens!
They've been very good to me over years of service. The have gone over and beyond the normal to help me in bad situations. You will always get Honest quotes and good work at Allens.
I've had so much trouble with my Magnum and I have taken it to many places to attempt to have it fixed. While every other shop in Jacksonville I took it to, including the dealership, was glad to just take my money and put some sort of "band aid," Allen's was the only place in town that was straight up with me. They told me my engine was bad and it was on it's last leg and that I should park it and not put any more money into trying to get it to pass inspection. I was not upset that they turned my vehicle away. Rather I was so grateful for their honesty. They really did go above and beyond with trying to help me in the past to get the Magnum to pass inspection but when it was time, they told me. This was about a year ago. I recently replaced the engine and have taken it back to Allen's to have it inspected! I was so happy to see their faces. I love this place and I will never do business with anyone else, if I can help it. Thank you Allen and Tina! :)
Allen S Automotive is a US Car Repair based in Jacksonville, North Carolina. Allen S Automotive is located at 4692 Gum Branch Rd, Jacksonville, NC 28540, USA.
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