Wade was fantastic! Very patient, took tons of time to explain the all of the details to me, someone who knew little to nothing about diamonds which was greatly appreciated and made me feel very confident in my buying decision. 5/5 - would definitely recommend Wade to anyone looking to purchase an engagement ring. Thank you Bradley's jewelers!
The lack of knowledge and care displayed by employees across the street at the Jacksonville mall is unforgiving.
I cannot not say enough great things about my experience at Bradley's. Heather and Brad both worked great with us to get me a gorgeous ring in my budget. I would highly recommend them to anyone looking for fine Jewelry.
My fiancée purchased a beautiful ring from Bradley’s and proposed not too long ago! ☺️
Immediately after entering Bradley's, I was greeted by Bradley (the owner), whom displayed great knowledge of the products he sells, patience, creativity in pairing the setting and stone, and eagerness and willingness to order pieces the customer may want or he believes the customer may be interested in. It was the engagement ring and wedding band combination Bradley first showed me that I chose, not because I'm impulsive but because it was the best.
Thank you Bradley’s Jewelers!!!!
Bradley was kind in letting me observe the stones I was interested in under the microscope and providing supporting documentation showing the specifications. These were both aspects of the process I was keen on and it was obvious he understood.
Bradley earned my respect and trust from what has already been detailed but more so because of how he handled a particular occurrence.
I took a watch in to Bradley's recently that was not keeping time. The staff was extremely kind and willing to help me in anyway. My watch was repaired on the spot and the price was very affordable. Thanks so much to Brad and his team.
I've shopped at the corporate chains in town and abroad and clearly notice distinctions in quality of service, commitment, and quality of product.
My five star rating revolves around Bradley's commitment to his business and the customer.
The details of the occurrence don't really matter I suppose. What matters is that if I had purchased the ring from Kay's, Zales, or Reeds, I almost certainly would have been told file a claim with my insurance despite not being at fault for the damage. Bradley showed compassion, something rarely found outside small businesses. Barely having the engagement ring for a couple weeks, I feared we would be left with handling repairs out of pocket simply because of the time that elapsed after picking up the ring. Bradley took time and effort to replace the diamond with one that is of better quality.
Bradley S Jewelers is a US Jewelry Store based in Jacksonville, North Carolina. Bradley S Jewelers is located at 353 Western Blvd, Jacksonville, NC 28546, USA.
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