Walked in looking to upgrade to a new weeding ring and the lady was super rude. Her name was Cindy. I asked to see a ring and she acted like if I was bothering her. But her attitude changed as soon as my husband said I could get anything I wanted. And she just started being condescending. I ended up Falling inlove with a ring there but didn't buy due to her rudeness.
Highly Recommend.
My husband and I went into Reed's to get some ideas of wedding bands. We were immediately greeted by Cyndi! She was very friendly from the beginning. She let us look around and anything I wanted to try on she was more than happy to help us with it. I finally found the one I really liked but wasn't 100% ready to make the purchase. She was very understanding and wrote down the information on her business card. We looked around at a couple more jewelry stores but wound up back at Reed's. Nothing else compared (quality or price) elsewhere. We absolutely loved our experience with Cyndi and would HIGHLY recommend her to anyone with any need for jewelry! Thanks Cyndi!!
Went to the store right before close. I had changed my mind on what I purchased earlier that day. I knew it was going to be a difficult transaction but the lady that helped me was so kind and Completed the transaction smoothly. So grateful it wasn't a problem or at least she didn't make it seem like it was! Thank you so much to her (didn't catch her name! Redhead!) and Karen who help me earlier that day she walked me through everything and was amazing as well.
Customer service sucks!
My wife and I stopped into Reeds jewelers while shopping at the mall. We were looking at engagement rings causually without any intention of buying. The salesperson was extremely knowledgeable about diamonds and not pushy at all she listened to our needs and showed us several rings in our price range and a few not but we ended up purchasing then without feeling the need to shop anywhere else. Our experience could not have been better she was very friendly, very professional and not pushy at all. If you ever need anything jewelry you need to go there and ask for Karen, she was a delight. Thank you so much!
Side note we never felt pressured to buy above our budget. We also spoke to about every employee there, each one left us with a warm feeling. This place is ran like a well oiled machine.
After shopping for rings with my fiance at several locations this was the only one that made us feel like we were equals. We were a bit put off at other locations, when the jewelers changed there attitude when they found out we were a gay couple. I dont remember the ladies name who helped us out but she was fantastic, and was impressively knowledgeable and showed us almost every ring possible. We left feeling like family. She made us feel like we made the best decision possible, and we are now both proud owners of over $4000 in wedding rings, and will not buy from anywhere else!
Reeds Jewelers is a US Jewelry Store based in Jacksonville, North Carolina. Reeds Jewelers is located at 375 Western Blvd #374, Jacksonville, NC 28546, USA.
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