Called to make an appointment and they were very nice? I don't understand the reviews on here saying the front desk staff are rude? I almost didn't make an appointment with them because of that, but I'm glad I did. I'm also a part of the LGBT community and I was worried the staff/doctors might not be accepting of that, but they totally were! Very nice and welcoming people and I'm enthusiastic about my future appointment :)
I look forward to my appointment every week. Fortunately I respond better to therapy than medication. The front desk are very nice and attentive. I've never had any problems with them and I've been seen here for over a year. I love love love my doctor, Dr. Hardison, she is amazing!
I have been going here for over a year and have had nothing but positive results. The staff are always friendly, (although they do get busy at times). But both my doctor and counselor are wonderful! They have been a godsend for helping my PTSD!!!
This place is terrible. Long wait times in the lobby. Doctor Convoy only shows up around once every other week. Scheduling is painful. Don't go to these guys if you do any traveling (deployments, workups, etc). After giving them a heads up and cancelling my appointments, when trying to reschedule - because of my cancellations I cannot make another appointment with them. No notice or heads up I need to go elsewhere. Now I have to go through hoops to get new care set up elsewhere so I don't lapse my meds. The receptionist thought it was funny, and couldn't help but laugh while she was explaining this to me. Very professional.
There is a reason this place gets 1 star and other poor reviews. Called in to relay a health concern and was hung up on by the clerk who was extremely rude and unprofessional. The only rationale I can come up with is that the center is more concerned with reimbursement than the welfare of their patients. Healthcare professionals have an obligation to act if the health of their patients could be at risk. The Hippocratic Oath obviously does not apply here. Seek out care elsewhere if you are considering this place. As a healthcare professional with over 20 years of experience, I wouldn't send my pet here based on my experience.
Carolina Psychological Health Services is a US Doctor based in Jacksonville, North Carolina. Carolina Psychological Health Services is located at 1703 Country Club Rd # 204, Jacksonville, NC 28546, USA.
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